摘要:目的 研究需要层次理论的人性化护理对面部凹陷性痤疮瘢痕术后患者疼痛(VAS)评分及护理满意度的影响.方法 选取我院2015年3月至2017年3月54例面部凹陷性痤疮瘢痕患者,按入院顺序分组,各27例.均给予二氧化碳(CO2)点阵激光术治疗,对照组于术后采取常规护理干预,观察组在对照组基础上采取需要层次理论的人性化护理干预.护理后,比较两组治疗时VAS评分、护理满意度及并发症发生情况.结果 干预前两组VAS评分无明显差异(P>0.05);两组第一次治疗VAS评分无明显差异(P>0.05);观察组第二次治疗、第三次治疗VAS评分低于对照组(P<0.05);观察组护理满意度96.30%(26/27)高于对照组70.37%(19/27),观察组并发症发生率3.70%(1/27)低于对照组29.63%(8/27),差异有统计学意义(P<0.05).结论 需要层次理论的人性化护理应用于面部凹陷性痤疮瘢痕术后可减轻疼痛程度,提高护理满意度,降低并发症发生率.%Objective o investigate the effect of humanity nursing based on hierarchy of needs theory on VAS score and nursing satisfaction of patients with facial atrophic acne scar after operation. Methods 54 patients with facial acne scars from March 2015 to March 2017 were divided into 2 groups according to the order of admission, each with 27 cases. All patients were treated with CO2 laser lattice light. The control group received routine nursing intervention, and the observation group received humanity nursing intervention on the basis of the control group. After nursing, the VAS scores, nursing satisfaction and complications were compared between the two groups before and after nursing. Results Before intervention, there was insignificant difference in VAS score between the two groups( P >0.05). After the intervention, the VAS score of the observation group was lower than that of the control group, the nursing satisfaction was 96.30% (26/27), higher than that of the control group 70.37% (19/27), and the complication rate of the observation group was 3.70% (1/27), lower than that of the control group (29.63%) (8/27)( P <0.05). Conclusion Humanity nursing based on hierarchy of needs theory in patients with facial atrophic acne scar after operation can reduce pain degree, improve nursing satisfaction and reduce complication rate after operation.