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Verified Motor Vehicle Repair Process and System
Verified Motor Vehicle Repair Process and System
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机译：经验证的机动车维修程序和系统
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摘要
A nine step process for verifying a motor vehicle repair including: obtaining a problem description from a vehicle operator; verifying the problem, diagnosing the problem, verifying the diagnosis, dealing with an unverifiable problem, estimating a repair cost, performing a repair, verifying the repair is properly performed, verifying that the repair has fixed the problem. At least one repair technician and at least one check technician work together to verify the diagnosis and repair. If a repair does not fix the problem, a prescribed process is used to redo the repair. An electronic job ticket is used to track and time stamp each step of the process and track all parts and materials used in the repair process. All data is stored in a database that may be queried to obtain management reports required by a motor vehicle repair business.
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