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Ways to deal with intermittent problems

机译:处理间歇性问题的方法

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摘要

The perfect troubleshooting case, or at least the most comfortable, is the one in which the problem is apparent right at the outset of inspection. The truth is, this is not always the case, as you well know. Difficulties arise and your mettle as a technician tends to be tested more than the equipment you're working on. Here are two examples: 1. A computer printer initiates a message that it's out of paper when it's really not, yet every component on the board checks out perfectly. You think it might be operator error so you send it back out to the customer. The next day it's waiting on your bench with a tag that says it still shows a paper-out error.
机译:完美的故障排除案例,或者至少最舒适的案例,是在检查开始时就发现问题的解决方案。事实是,众所周知,事实并非总是如此。出现了困难,您作为技术人员的勇气往往比所使用的设备还要经过更多的测试。这是两个示例:1.计算机打印机发出一条消息,指出它实际上没纸了,但板上的每个组件都可以完美地检出。您认为这可能是操作员错误,因此您将其发回给客户。第二天,它在标签上等待着您的工作台,上面写着仍然显示缺纸错误。

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